Start by checking whether the promotion asks for a code; enter it before you accept the offer.
Licence
OGL/2024/580/0570
Operator
Carletta N.V.
A promo code is needed only when the promotion says that one is required. If the offer has no code field or code instruction, follow its normal activation steps instead. Enter any required code before accepting the promotion so the reward can attach to the right offer.
Is a Pin Up promo code needed?
A code is needed only when the promotion identifies one as part of activation; otherwise, follow the promotion’s stated activation steps.
Do not treat a phrase found in a search result as a valid code. A working code belongs to a specific offer, and its reward depends on that offer’s rules.
How to enter a promo code
The usual process is short: find the promotion, enter the code in the marked field, and activate the offer before taking the qualifying action.
- 1Open the promotion and read whether a code is required.
- 2Enter the code in the promo-code field exactly as shown.
- 3Submit or activate the promotion before depositing or playing.
- 4Look for the reward in the relevant bonus or promotion area.
Enter the code exactly as shown in the marked field before taking the qualifying action.
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Pin UpWhat a promo code usually gives
A promotional code does not have one fixed reward. The promotion connected to it sets out what you receive and how you can use it.
| Reward type | What it usually means |
|---|---|
| Deposit bonus | Extra bonus funds linked to a qualifying deposit. |
| Free spins | Spins for a specified casino game or group of games. |
| Bonus funds | Promotional balance with separate use and withdrawal rules. |
| Other reward | A benefit stated by the promotion, with its own conditions. |
The code itself normally unlocks the promotion; it does not replace the promotion’s eligibility requirements. The reward, activation method and use restrictions come from the offer attached to the code.
Conditions that affect a promotional reward
Eligibility determines who can activate an offer. Common requirements include a qualifying deposit, a first-time account, a selected payment method or a particular game.
Wagering means that bonus funds or winnings linked to them must be used in qualifying bets before withdrawal. Game restrictions can make some games count fully, partly or not at all towards that requirement.
An expiry period limits how long you have to activate or use the reward. Withdrawal rules can also separate bonus funds from cash balance, so the promotional balance may not be immediately withdrawable.
Common promo code problems
- Rejected code: the code was typed incorrectly, has expired or does not match the promotion.
- Missing reward: the code was not activated before the qualifying action.
- Wrong offer: the code belongs to a different promotion, game or account type.
- Reward not usable: a wagering, game or withdrawal condition has not been met.
The promotion page is the reference point for the code, reward and conditions attached to the offer.
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